Privacy Notice

Last modified August 12, 2014

LinkedAccount is committed to protecting the privacy of your personal information while using our Web site ( ) and when using our on-demand support platform, tools and services offered on the Web site (the “Service”). LinkedAccount has established this Privacy Policy Statement to assist you to understand how we collect and use personally identifiable information if and when you use our Web site as a “Visitor” or provide information to us in connection with your use of the Service as a “Subscriber”. By using our Web site you are agreeing to the collection and use of personal information in the manner described in this Privacy Policy Statement. By registering for our Service, you are agreeing to the collection and use of personal information in the manner described in this Privacy Policy Statement and the LinkedAccount Terms of Service .

What information does LinkedAccount collect?

  • Information you provide : When you register for the Service, we require your name, company name, e-mail, and phone number. After the initial registration, the Subscriber’s designated Client Administrator can share additional user information with LinkedAccount in order to enable those individuals to use the Service, and never collects any individual information, personal or otherwise, without the explicit direction of the Client Administrator. Subscribers are responsible for providing notice to their individual users concerning the user information they share with LinkedAccount as part of the delivery of the Service.

  • Cookies : When you visit the Web site or use the Service, we use session “cookies” – a piece of information stored on your computer – to allow the Web site or Service to uniquely identify your browser while you are logged in and to enable LinkedAccount to process your online transactions. We do not link the information we store in cookies to any personally identifiable information you submit while on our Web site. Session cookies also help us verify your identity and are required in order to use the Service. LinkedAccount uses persistent cookies, that only LinkedAccount can read and use, to identify you as a valid user of a LinkedAccount and make it easier for you to log in to the Service. The use of cookies by our partners is not covered by our Privacy Policy Statement. We do not have access or control over these cookies.

  • Clear Gifs : We also use third party advertising and tracking tools that employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), to help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the movements of the visitors to our Web site. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We tie the information gathered by clear gifs to our Visitors and Subscribers in order to optimize and enhance the Web site and Service experience. We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

  • Log Files : As is true of most Web sites, we and our third party utility-tracking partners gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Web site, to track users’ movements while on the site and to gather demographic information about our user base as a whole.

  • Flash LSOs : Third Parties, with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity, use local storage objects (LSOs) to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.

  • Analytics and Remarketing : LinkedAccount uses Remarketing with Google Analytics and/or services like AdRoll to advertise online. Third-party vendors, including Google, show our ads on sites across the Internet. LinkedAccount and and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Google’s Ads Preferences Manager . If you wish to not have your information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here ). Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

How does LinkedAccount use my information?

LinkedAccount may use the collected personal information and other information LinkedAccount collects about your use of the Service to operate and make the Service available to You, for billing, identification and authentication, to contact you about your use of the Service, research purposes, and to generally improve the content and functionality of the Web site and the Service. LinkedAccount will also use the collected personal information to send you periodic newsletters.

How can I access and update my information?

We will retain individual user information for as long as the Subscription is active, the Client Administrator requests the deletion of the same, or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. There might be some latency in deleting archived subscription data from our systems after it’s removed from Production. Although LinkedAccount owns the software, code, databases, and all rights to the Web site and the Service, the Visitors and Subscribers, respectively, retain all rights and accountability for the data held by LinkedAccount on their behalf.

LinkedAccount may also transmit personal information to its third party vendors and the hosting partners that provide the necessary hardware, software, networking, storage, and other technology and maintenance services required to operate and maintain the Web site and the Service. This may require that your personal information be transferred from Your current location to the offices and servers of LinkedAccount and these authorized third parties.

Does LinkedAccount share the information I provide?

Except as described in this policy, LinkedAccount will not give, sell, rent, share or loan any personal information to any third party other than as outlined in this policy.

  • Legal reasons : We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service , or as otherwise required by law. Legal requests must meet the following requirements before we will consider complying with them:

    • Must be in writing and legally issued by a relevant government entity, e.g., data belonging to a foreign entity or foreign citizen requires an order under the Foreign Intelligence Surveillance Act
  • Business Transitions : If LinkedAccount is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

    • Statistical analysis : LinkedAccount may provide non-personal, summary or group statistics about our customers, sales, traffic patterns, and related Web site information to reputable third-party vendors, but these statistics will include no personally identifiable information.

    • Links to other sites : This Web site contains links to other sites that are not owned or controlled by LinkedAccount. Please be aware that we, LinkedAccount, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

  • Social Media Widgets : Our Web site includes Social Media Features, such as the Facebook and Twitter buttons and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

How does LinkedAccount protect my information?

LinkedAccount maintains reasonable security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure. These technologies help ensure that your data is safe, secure, and only available to you and to those you provided authorized access. When you enter sensitive information (such as your login information) on our Web site or connect to our Service, we encrypt the transmission of that information using Transport Layer Security (TLS). However, no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure. If you have any questions about security on our Web site, you can contact us at  [email protected] .

Can I opt out?

You may set your browser to block all cookies, including cookies associated with our Service. Users who disable their browsers’ ability to accept cookies will be able to browse our Web site, but will not be able to access or take advantage of the Service.

You can also opt out of our newsletters and surveys and you may follow the unsubscribe/opt out instructions contained in each of those communications.

How will you notify me of changes to this policy?

LinkedAccount may update this policy from time to time. You can review the most current version of this Privacy Policy at any time at

Contact Us

If you have any questions regarding this Privacy Policy you may contact us at [email protected]